I’m looking to try Anal, what products would you recommend?
Starting off with anal can be intimidating, but don't worry - head on over to our Anal Academy for our simple, safe and effective guide to starting anal!
I was looking to buy a Hydro/HydroMax/HydroXtreme from you, can I not do that here?
Unfortunately not, you will need to pop across to our other site www.bathmatedirect.com to purchase any of our HydroPumps.
I’ve lost my packaging / manual, can I get a copy of them?
Absolutely, find the item you are looking for on our Shop, scroll to the bottom and you will find a link through to view the manual for that item. Got further questions not covered in the manual? No problem, drop us a line at email@example.com and our knowledgeable team will help you out.
If I purchase from Bathmate Pleasure what will show on my credit card statement?
We know how important discretion is, particularly when it comes to personal purchases. Don't worry - when you order from Bathmate Pleasure, your card statement will use a hard-to-spot, generic-sounding name (and nothing about what you've brought).
Are purchases from Bathmate Pleasure sent discreetly?
Definitely! Wherever in the world you're located, you can be sure of completely discreet shipping, with our postage using plain boxes and bags, with absolutely no trace of what's inside the box.
Can I return my package if I am unsatisfied with it?
We accept returns of unopened items within 30 days, if the items are faulty we will exchange or refund the items for up to 30 days from purchase. In all cases use the contact us form or email firstname.lastname@example.org and one of our staff will assist with your return procedure. Please note, should your item be returned to us in an unsanitary, opened or used condition we will be unable to refund your item nor return it to you. There are exceptions to the returns policy, consumables are unable to be returned, these include but are not limited to, lubricant, creams and cleaners.
Am I able to wholesale items that are available on Bathmate Pleasure?
We do offer wholesale and distribution options for businesses, please contact email@example.com or call +44 (0) 1924 288 090 to see if you are eligible to carry items from the Bathmate brand.
I’m not based in the US, am I still able to buy from Bathmate Pleasure?
Absolutely! We ship to most countries on the planet (Please make sure it is legal to ship to the receiving country before processing).